Body Corporates and Real Estate agents
At Biskon Plumbing, we understand that commercial clients have very specific needs and endeavour to ensure all of these are met. Over 16 years we have successfully established many ongoing client relationships with various real estate firms, body corporates and even city councils.
We also understand that commercial plumbing jobs must be extremely time efficient and cost effective. We promise to work within your time frame, liaise with all levels of administration and provide comprehensive documentation including invoicing, compliance certificates and detailed reports and quotes for insurance purposes. At Biskon Plumbing, the reputation of your business is as important to us as our own.
We offer personalised service, even when dealing with larger corporations, to ensure the highest levels of customer satisfaction. Biskon Plumbing keep detailed records of all our past work for a seamless pick-up upon revisitation. Every time we are contracted for a job, we will review your plumbing history with us so that we can provide you with the best possible solution.
Maintaining good client relations is extremely important to us. Our qualified plumbers approach all jobs with care and discretion. We ensure that all work carried out is fully compliant with all Australian standards at all times. We are confident our expertise and work ethic will result in your repeat business.
Our Key Points of Difference
Biskon’s reliability, professionalism and commitment to honest service sets us apart from our competitors. We respond to queries as soon as we receive them and guarantee that all involved parties (owners, tenants etc.) are informed of the arranged appointment time and the work that needs to be done. We update our clients throughout every stage of our work to ensure smooth, confusion-free service. We conduct our business with the utmost integrity, meaning there are never any hidden costs or nasty surprises.
At Biskon Plumbing, we hold all of our staff to the highest standards of professional conduct.
- Our fully licensed plumbers always arrive on-site in full uniform, in a Biskon Plumbing branded vehicle.
- All our staff undergo police checks to ensure your business is in safe hands. Our staff are also required to complete working with children checks, enabling them to service businesses such as schools and kindergartens.
- Our plumbers are required to maintain high levels of cleanliness at all commercial plumbing jobs and are always courteous and respectful of your privacy.
We pride ourselves on offering exceptional customer service and are constantly striving to maintain our reputation as Melbourne’s most reliable plumbers. We invest in ongoing training to ensure our staff are constantly updating their skills and using the latest technology.
We observe safe workplace practices at all times to ensure the wellbeing of our clients, employees and the environment. Our team of experienced Melbourne plumbers and gasfitters operate in accordance with the law and always provide a certificate of compliance where required. You can trust Biskon Plumbing to deliver efficient, reliable service and arrive on time, every time.